Major Issue with Microsoft Edge when NVidia "Optimize for Compute Performance" is on

Issue #16551799 • Assigned to wprpprtri

Details

Author
Shane J.
Created
Mar 24, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

Steps to Reproduce:

  1. Download and Install NVIDIA Control Panel (comes with any NVIDIA Driver or GeForce Experience).
  2. Open NVIDIA Control Panel, and go to Manage 3D Settings. Turn Optimize for Compute Performance “On.”
  3. Restart Computer, and Relogin.
  4. Open up Microsoft Edge, and voila it’s unusable.

Please Note: Microsoft Edge works fine when Optimize for Compute Performance is off. That is why I was able to “isolate” the issue to this setting.

Hopefully, I am putting this under the right category, but this has been an issue for several, several months now. Whenever I have Optimize for Compute Performance in the NVIDIA Control Panel “on” (as can be seen here: 1.png), I get this weird pixelation (can be seen here: 3.png and here: 4.png) regardless of what webpage/website I visit (even on the home screen). I’m not sure if this was reported before, but I’ve seen several threads on other sites about it. For example, https://www.reddit.com/r/softwaregore/comments/73n3lo/microsoft_edge_with_nvidias_optimize_for_computer/

and

https://www.tenforums.com/browsers-email/83165-strange-problem-microsoft-edge-unaware-cause.html

This “bug” / issue really needs to be fixed. Microsoft Edge is the only web browser that is having these issues with “Optimize for Compute Performance" in the NVIDIA Control Panel turned on. Chrome, Firefox, Vivaldi, and even Internet Explorer have no issues with “Optimize for Compute Performance” enabled, which is why it’s odd that Microsoft Edge seems to be having such a problem with it.

Thank you,
Shane

Attachments

4 attachments

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “wprpprtri”

  • Hello,

    Thank you for providing this information about the issue. Please let us know your NVIDIA Control Panel version (Help > About) and Driver version (System Information link at bottom).

    Best Wishes,
    The MS Edge Team

  • Hi James,
    Sorry for the late response. I’ve been busy over the last two weeks. My NVIDIA Control Panel version is 8.1.940.0 (https://i.imgur.com/trsTWTz.png). Driver Version: 397.31
    The issue has persisted for the longest time so I’m not sure if it started after a specific driver version or not (but I doubt it did since the issue’s been around for at least over a year).

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