Edge will commonly not show any progress or activity indicator while still loading a web page

Issue #16909574 • Assigned to David R.

Details

Author
Kyle H.
Created
Apr 12, 2018
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
16.16299
Reports
Reported by 2 people

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Steps to reproduce

This is most prevalent on slow internet connections like mine, but Edge will commonly (80 percent of the time) not show any progress or even activity when loading a web page, instead showing an inanimate refresh icon and a blank white page. As the user, I have no idea if my page is still loading or how long it will take.

Additionally, sometimes a page will partially load, but some elements on the page are missing. I have no idea if I’m missing anything or if I should refresh the page until all of a sudden the rest of the content loads. Even my password manager’s autofill function is unreliable because I don’t know whether a page has finished loading and I can click “auto-fill” or not.

Often times Edge will even clear my typed URL out of the address bar so I have no idea if my page is loading or not. I’ll usually wait two minutes, find out my page isn’t loading after all, and refresh, wait two more minutes, and there’s my page. No indication of progress or activity at all.

Ideally Edge would behave like every other browser when loading a page: show an activity icon of some kind (in Edge’s case, the roller coaster dots on the tab) and change the refresh icon to a “stop” icon to indicate that the page is still loading. A minority of the time Edge will actually do this, but more often than not Edge will present me with a blank white page and no indication of activity until the page comes up in full all at once.

Attachments

1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Scott L.”

    Changed Assigned To to “David R.”

  • Can confirm, the loading animation circle simply stops and disappears about a few seconds, leaving the user confused about any pending activity. Lack of UI feedback makes the user distrust the product.

  • The funny thing is, I could just be patient and understand that the page is still loading even if it’s blank, but sometimes (often) the page isn’t actually loading and I’ll have to type my address again and reattempt to load the page. Edge looks the same whether it’s still loading or given up. I don’t get this issue with any other browser.

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