can't play video

Not reproducible Issue #17077972


Ian P.
Apr 20, 2018
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

I like to watch Bird nest cams. This one for example:

It works fine in other browsers, and It used to work in Edge until recently. For 2 weeks now, I get the normal sound and a white screen. If I right click the video and choose 0.5 speed playback I then get the video. I can then choose normal speed playback and it works fine so long as I stay on that web page.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “James M.”

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please try disabling all browser extensions and restarting Edge to see if this fixes the problem. If you still have the issue, please run dxdiag (Windows key + r and type dxdiag, enter, then click Save all Information) and attach the txt file.

      Best Wishes,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

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