Unable to paste images from MS Word to IE11

Confirmed Issue #20993641 • Assigned to Stephanie M.


Ephox D.
Mar 27, 2019
This issue is public.
Found in
  • Internet Explorer
Found in build #
Reported by 1 person

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Steps to reproduce

We ran into an issue where, after the update to Internet Explorer 11.0.110 and above, they are no longer able to paste images copied from Microsoft Word into contentEditables/rich text editors while using IE11.

Please note that just copying a standalone image and pasting does work and it also doesn’t seem to be an issue on intranet sites. The images do not appear when trying to copy mixed content with both text and images and paste into the rich text editor using IE11.

It appears that the ability of JavaScript applications to access clipboard images pasted from Microsoft Word to IE is lost. The paste event the editor receives reports that there are no images on the clipboard.

Steps to reproduce:

  1. Copy all of the contents from the attached word document(text and images).
  2. Paste the copied document contents, using Internet Explorer version 11.0.110 or above, into our clipboard test page (or any contentEditable):

All the copied contents along with the images will appear and in the RAW HTML section, any <img src=""> elements will contain base64 encoded strings.

The images are blank and the HTML image sources are filenames starting with file:///C:/Users/.


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    Comments and activity

    • Microsoft Edge Team

      Changed Status to “Won’t fix”

      Changed Assigned To to “Benjamin S.”

      Changed Status from “Won’t fix”

      Changed Status to “Not reproducible”

    • Changed Status from “Not reproducible”

    • @Benjamin S. We are still able to reproduce this issue. The issue #119031223004419 was also logged with Microsoft Support and it was confirmed to be reproducible. Please let us know if you need any additional information from our side to help you replicate it. Thank you!

    • Microsoft Edge Team

      Changed Assigned To to “Stephanie M.”

      Changed Status to “Confirmed”

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