Edge F12 developer tools crashes

Won’t fix Issue #21051734


Valter B.
Apr 2, 2019
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

Everytime I open Edge and I hit F12 or right click on a page and choosing “HTML source” or “developer tools” Edge crash and reload the page.

I have this error in Event viewer:
Nome dell’applicazione che ha generato l’errore: MicrosoftEdgeCP.exe, versione: 11.0.17763.1, timestamp: 0x869bade1
Nome del modulo che ha generato l’errore: edgehtml.dll, versione: 11.0.17763.379, timestamp: 0x6b477eac
Codice eccezione: 0xc0000602
Offset errore 0x011c25e3
ID processo che ha generato l’errore: 0x2f80
Ora di avvio dell’applicazione che ha generato l’errore: 0x01d4e9382ffd863c
Percorso dell’applicazione che ha generato l’errore: C:\Windows\System32\MicrosoftEdgeCP.exe
Percorso del modulo che ha generato l’errore: C:\WINDOWS\SYSTEM32\edgehtml.dll
ID segnalazione: 7bcb27d1-3408-4dfb-a6ab-7a14084b2aa0
Nome completo pacchetto che ha generato l’errore: Microsoft.MicrosoftEdge_44.17763.1.0_neutral__8wekyb3d8bbwe
ID applicazione relativo al pacchetto che ha generato l’errore: MicrosoftEdge


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Zachariah L.”

    • Hi Valter!

      Thank you for contacting us about this issue! It appears from the log that you are probably using Microsoft Edge 44.17763.1.0 Microsoft EdgeHTML 18.17763. That is the most recent version and I can’t reproduce the error on that build. Can you confirm that this is the version you are experiencing this problem with?

      Have you tried to perform a repair on Microsoft Edge? Please try a repair and or a reset for the browser: https://support.microsoft.com/en-us/help/4023560/windows-10-what-to-do-if-microsoft-edge-not-working

      If a repair/reset doesn’t resolve this issue and you are using the most recent version of the browser then please let me know and we will try something else.

      How to find your version of Microsoft Edge: https://support.microsoft.com/en-us/help/4027011/microsoft-edge-find-out-which-version-you-have



    • Microsoft Edge Team

      Changed Assigned To to “edgedevtoolstri”

      Changed Status to “Confirmed”

      Changed Status from “Confirmed” to “Won’t fix”

    • Hi Valter!

      We have made a decision to scope bug fixing on the current Edge product to critical security and reliability issues, and the minimum necessary to service in-market customers (RS4, RS5 and 19H1), in order to focus on high quality delivery of the new Edge based on open source.  I am resolving this bug Won’t Fix to let you know of this explicitly, instead of simply keeping the bug active.  If you believe this decision will result in a significant adverse near-term impact to Microsoft customers, please contact mjackson@microsoft.com

      Thanks for using Edge, hope to delight you with the next.

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