Hmmm...Can't Reach This Page is error message

Site Outreach Issue #21431591


Ian M.
May 1, 2019
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

The web address I can’t access is when I click on help in my autoresponder back office. I have contacted management with a screenshot but problem hasn’t been solved.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Zachariah L.”

    • Hi Ian!

      Thank you for contacting us about this issue! After checking the link you provided, I have determined that this is an issue with the website and not Microsoft Edge. Using Microsoft Edge 44.18362.1.0 Microsoft EdgeHTML 18.18362 I was also unable to reach the site. The webpage appears to be down which is an issue on their end. You will be unable to access this site until it is brought back online. If you would like to contact them I think I may have found the information registered with the DNS but that may be a dead end. To view that contact information please visit

      For now, I will resolve this issue as "External". If you are still experiencing this problem and need some additional information then please feel free to reopen this issue and I will resume my investigation.



    • Microsoft Edge Team

      Changed Status to “Site Outreach”

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