Edge Crash

Not reproducible Issue #22742540


Enrique C.
Jul 11, 2019
This issue is public.
Found in
  • Microsoft Edge
Standard affected
Acerodocs Viewer

Found in build #
Reported by 1 person

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Steps to reproduce

In some computers with Edge and Windows 10 completely updated when accessing the url of our web application the browser does not process it and shows error. The url is public and is the following: https://dashboard.acerodocs.com/visor/


Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Corey W.”

  • Hello 

    Thank you for the feedback. We have been testing this issue on the following versions of browsers and although there is an error that is thrown by the site itself, the browser does not crash and continues to attempt to load the site. 
    Microsoft Edge

    Microsoft EdgeHTML



    ersion (Official build) dev (64-bit)

    Microsoft Edge

    Version (Official build)
    canary (64-bit)

    To help continue to isolate
    this issue could you please verify this issue reproducible in the latest Edge Update and if you are still able to repro this issue could you please attach the
    screen capture and a Fiddler capture while reproducing this issue. (Steps below)

    To record and save steps on your computer

    1. Open Problem Steps Recorder by clicking the Start button, and then typing
      psr. In the list of results, click psr.

    2. Click Start Record. On your computer, go through the steps on your computer
      to reproduce the problem. You can pause the recording at any time, and then
      resume it later.

    3. Click Stop Record.

    4. In the Save As dialog box, type a name for the file, and then click Save
      (the file is saved with the .zip file name extension).

    To view the record of the steps you recorded, open the .zip file you just
    saved, and then double-click the file. The document will open in your browser.

    Thank you for helping us address this issue,

    The MS Edge Team

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

  • As we have not received further information on how to
    reproduce this issue in our test environment and have not received a response since our comments on Aug15,  We will resolve this feedback as "Not Repro".  
    But if you are able to provide the details we requested, please feel free to reactivate this issue at your earliest

    Best Regards,

    The MS Edge Team

  • Microsoft Edge Team

    Changed Assigned To to “Corey W.”

    Changed Status from “Not reproducible”

    Changed Status to “Not reproducible”

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