new tabs opening continuously on pressing certain keys on keyboard[Microsoft Edge]

Not reproducible Issue #23521886

Details

Author
Nikhil R.
Created
Sep 21, 2019
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

When I open Windows edge and click the key ‘A’ or ‘E’ or ‘1’ or ‘2’ on my keyboard , it opens a large amount of new tabs in quick succession and even after closing the browser, it pops up again and again until my system crashes.

The page that opens is of Microsoft Edge Help page.

System reset couldn’t help me either.

Thanks for the help.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Zachariah L.”

    • Hi!

      Thank you for contacting us about this issue! Is it possible that this is a hardware issue? Could you please try this with a different keyboard in another port and see if the issue is still there. 

      Have you tried a repair on Microsoft Edge? https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs

      Could you provide me with your version of Microsoft Edge? https://www.google.com/search?q=how+to+find+your+version+of+microsoft+edge&ie=&oe=

      Thanks,

      Zach

    • Hi!


      For now, I will resolve this issue as "Not Reproducible". If you are still experiencing this problem then please feel free to reopen this issue with the information requested and I will resume my investigation.​

      Thanks,​
      Zach

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

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