Steps to reproduce
I am using hp pavilion x360 with synaptics smbus touchpad drivers.
In every edition of edge insider(beta, dev , canry) and until recent version i.e. v79 I have faced this issue with scrolling.
When I scroll with two finger swipe gestures on touchpad: cursor disappears as it does in edge stable (not a problem) but when I stop scrolling by tapping on touchpad
- it triggers right click and shows context menu
- cursor is relocated to either upper or bottom edge of the screen
- and after scrolling like this two or three times it stops scrolling with gesture any more
Please resolve this issue
And FYI I am running the latest version possible of windows, touchpad drivers, edge and any other software for that matter. So don’t you dare give me that excuse " Please update your windows/drivers.
Get back to me ASAP…
Comments and activity
- Microsoft Edge Team
Changed Assigned To to “Corey W.”
you for your feedback. We apologize that you are not having the best experience
possible with our development versions of Edge Chromium. We would like to
assist but in order to resolve an issue, it has to be reproducible on our
end. The first step in reproducing a bug is recreating your environment
in our labs and recreating the steps that cause the behavior.
accomplish this step, we need more details about the scenario that reproduces
this issue and your environment? More details are better for our investigation
and increase the possibility of reproducing the behavior and ultimately fixing
it. The details we need are listed below with steps below:
DxDiag - Details about environment and
Screen Record - Reproducing this behavior
on your machine
have included steps for each of these requests. Once you have the requested
files, please attach them to this feedback and we will start the investigation.
run a DxDiag report follow the steps below:
If you are running Windows 7 or higher go to your task
Click on, "Windows Icon".
Type “Run” in the Search at the bottom
The Run program should be found and click on it
In the Run pop-up window type DxDiag and hit ok.
Choose Yes for Digitally Signed Drivers
The DirectX Diagnostic Tool pop-up window should appear.
Click on, "Save all information".
Save As" window should be present.
Click on, “Save” (The file should be saved to
your desktop as DxDiag.txt)
Exit the DirectX Diagnostic Tool.
To record the behavior on your computer:
Open Problem Steps Recorder by clicking the Start button,
and then typing PSR. In the list of results, click PSR.
Record. On your computer, go through the steps to reproduce the problem. You
can pause the recording at any time, and then resume it later.
Click Stop Record.
. In the Save As dialog box, type a name for the file,
and then click Save (the file is saved with the .zip file name extension).
To view the record of the steps you recorded, open the
.zip file you just saved, and then double-click the file. The document will
open in your browser.
you have files we have requested, please attach them to this feedback and submit.
Microsoft Edge Team
My two cents. This seems to happen with the latest Synaptics SMBus Clickpad drivers, rolling back to driver version 126.96.36.199 ‘fixes’ the issue.
HP Envy x360 convertible 13-ag0xxx
Thanks SO MUCH Janne M.
Had to rollback driver from inf file of extracted driver setup of 1803 HP driver. But it worked.
You’re a lifesaver.
I just found out that if you make a website a shortcut app, it doesn’t happen in it.
Anmol V., please is it possible for you to email me the inf file?