Empty window on screen connection.

Not reproducible Issue #5498343


Nov 19, 2015
This issue is public.
Reported by 1 person

Sign in to watch or report this issue.

Steps to reproduce


Repro Steps:

this steps doesn’t guaranty the reproduction of the issue.

  1. Start with the Surface Pro 3 with no connected screens.
  2. Open a couple of tabs in MS Edge
  3. Connect a USB3 Targus Docking Station with two extra screens.
  4. The display extends to the new screens and the Edge window looses it’s contents
  5. Its also impossible to close the window by clicking in the “X” window close button. You can click it but nothing happens
  6. To regain control over the app it needs to be closed from the Task Manager

Hardware and sofware versions:
Surface Pro 3.
Windows 10 Pro (10.0.10586 Build 10586)
DisplayLink Manager Version: 7.9.630.0

Expected Results:

When i connect and disconnect extra screens to the system i don’t loose the contents of the Edge app and it keeps behaving as expected.

Actual Results:

Dev Channel specific:


Please see other feedbacks in userfeedback VSO for feedbacks that are tracked by this work item.
Related Feedback Link: View all feedback votes


0 attachments

    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To to “Bruce M.”

      Changed Assigned To to “Warren S.”

      Changed Assigned To from “Warren S.” to “Adam B.”

      Changed Status to “Confirmed”

      Changed Steps to Reproduce

      Changed Assigned To from “Adam B.” to “IE S.”

      Changed Status from “Confirmed” to “Not reproducible”

      Changed Steps to Reproduce

    • Hello,

      Thank you for providing this information about the issue. After thorough testing, we are unable to reproduce this problem in Edge. Please test this behavior in our latest creator’s update 15063 or the insider build 16188.

      Best Wishes,
      The MS Edge Team

    You need to sign in to your Microsoft account to add a comment.

    Sign in