Reproducible IE crash in mshtml!CTravelLog::InsertEntry

Won’t fix Issue #5945922


Dec 21, 2015
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Steps to reproduce


Repro Steps:


  • CoCreateInstance CLSID_InternetExplorer
  • QueryInterface for IServiceProvider
  • QueryService for ITravelLogStg
  • call CreateEntry(url, url, NULL, true, &entry) on it (note this must be done before navigating the IWebBrowser2 anywhere)
  • it crashes.

Sample code is attached which reproduces the issue for me on IE 11.0.9600.17801 (update version 11.0.19)

Expected Results:

IE shouldn’t crash on this call, it should instead return a sensible error code if the TravelLog is not set up yet.

Actual Results:

Dev Channel specific:



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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To from “Sermet I.” to “Crispin C.”

      Changed Status to “Confirmed”

      Changed Assigned To from “Crispin C.” to “Maliha Q.”

      Changed Assigned To from “Maliha Q.” to “WSD V.”

      Changed Assigned To from “WSD V.” to “IE S.”

      Changed Status from “Confirmed” to “Won’t fix”

    • Hello,

      Thank you for providing your feedback on IE11. We are not accepting feedback on Internet Explorer through this portal any longer (unless security related). We welcome any feedback you have on Microsoft Edge through this website.

      If this is blocking enterprise deployment, please follow the CSS escalation process to engage MS support (GES, General Escalation Service) to file a servicing request.
      Support URL:

      Best Wishes,
      The MS Edge Team

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