Microsoft Edge keeps losing Favourites imported from Google Chrome

External Issue #6313783

Details

Created
Jan 26, 2016
Privacy
This issue is public.
Reports
Reported by 1 person

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Steps to reproduce

URL:

Repro Steps:

Sign into Chrome
Open Edge
Import favourites from Chrome

After a few shut downs/restarts, all of a sudden, the favourites will no longer appear in Edge

Expected Results:

When favourites are imported from Chrome, the user should not lose them.

Actual Results:

Dev Channel specific:

No

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To to “Vasu P.”

      Changed Assigned To from “Vasu P.” to “Darryl B.”

      Changed Status to “Confirmed”

      Changed Assigned To from “Darryl B.” to “IE S.”

      Changed Status from “Confirmed” to “External”

    • The problem is not just with Chrome and the real issue is that any Windows Update can result in the loss of your favourties. This is still happening following the change to use a database to store faourites. A related isssue is the synchonisation between devices which creates duplicate folders.

    • Hello,

      Thank you for providing this information about the issue. We have confirmed the problem, and we are working on a solution for a future build of Edge. We are presently tracking this issue as a duplicate of an existing internal bug report. We look forward to additional feedback you may have on how we can improve Microsoft Edge.

      Best Wishes,
      The MS Edge Team

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