Choosing a Color Printer Still Results in Monochrome Prints

External Issue #6600822

Details

Created
Feb 17, 2016
Privacy
This issue is public.
Reports
Reported by 1 person

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Steps to reproduce

URL:

Repro Steps:

To reproduce, simply click on the three dots in the top right of Edge, choose Print, and then click Print at the bottom of the popup window.

Expected Results:

Edge should poll the current default settings of the printer and choose Monochrome or Color output depending upon what is currently set in the printer default settings. The user may have a color printer that has been configured to print to black and white by default, thus Edge should detect this printer default setting and choose Monochrome for the Color Mode output. If the printer default settings are set to color printing, then Edge should choose Color for Color Mode output automatically, instead of defaulting to Monochrome.

Actual Results:

Dev Channel specific:

No

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To to “Sebastian P.”

      Changed Assigned To to “Alper S.”

      Changed Assigned To from “Alper S.” to “Monica C.”

      Changed Status to “Confirmed”

      Changed Assigned To from “Monica C.” to “IE S.”

      Changed Status from “Confirmed” to “External”

    • This has been closed as a duplicate because we have an internal deliverable that is currently tracking this.

      All the best,
      The MS Edge Team

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