Choosing a Color Printer Still Results in Monochrome Prints

External Issue #6600822


Feb 17, 2016
This issue is public.
Reported by 1 person

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Steps to reproduce


Repro Steps:

To reproduce, simply click on the three dots in the top right of Edge, choose Print, and then click Print at the bottom of the popup window.

Expected Results:

Edge should poll the current default settings of the printer and choose Monochrome or Color output depending upon what is currently set in the printer default settings. The user may have a color printer that has been configured to print to black and white by default, thus Edge should detect this printer default setting and choose Monochrome for the Color Mode output. If the printer default settings are set to color printing, then Edge should choose Color for Color Mode output automatically, instead of defaulting to Monochrome.

Actual Results:

Dev Channel specific:



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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To to “Sebastian P.”

      Changed Assigned To to “Alper S.”

      Changed Assigned To from “Alper S.” to “Monica C.”

      Changed Status to “Confirmed”

      Changed Assigned To from “Monica C.” to “IE S.”

      Changed Status from “Confirmed” to “External”

    • This has been closed as a duplicate because we have an internal deliverable that is currently tracking this.

      All the best,
      The MS Edge Team

    • Brad, could you please what an “internal deliverable” is? How do I track when this problem has been fixed? If this issue is considered a duplicate item, can you link/refer to the publicly accessible issue so I can follow/track that result?

    • Hello,

      Thank you for providing information about this issue. The internal case is committed to a resolution and I will post an update here once it is complete.

      Best Wishes,
      The MS Edge Team

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