Translator extension does not work

Not reproducible Issue #7110959

Details

Author
Matthias O.
Created
Apr 5, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
14.14295
Reports
Reported by 2 people

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Steps to reproduce

The language extension in Edge installs, loads, but then does not do anything. Not even the button appears.
FIX EDGE

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Sermet I.”

      Changed Assigned To to “Sebastian P.”

      Changed Assigned To from “Sebastian P.” to “Tanvi S.”

      Changed Status to “Not reproducible”

      Changed Assigned To to “Brad E.”

      Changed Status from “Not reproducible”

    • Our apologies for the delay in getting back to you on this feedback item.

      Can you specify which websites you tried to translate and which language you were attempting to translate the page to?

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • #Hello Microsoft

      -I’m having the same problem, Microsoft edge translator extension suddenly stopped working.
      -I was trying to open a Russian page but it didn’t translate.
      -I tried the same with other language pages also but it didn’t work.
      -I don’t know the cause for this but reinstalling the extension seems to have fixed it.

      I tried translating this webpage - It’s in Tamil
      Link to webpage!

      #Kindly look into this issue.

      #Regards

      -Update: A quick reinstallation of the Extension Fixed the Issue

    • Hello Microsoft, I’m having the same problem, Microsoft edge translator app is not working, I was trying to open a Russian page but it didn’t translate, I tried the same with other language pages also but it didn’t work.

      I tried translating this webpage - It’s in Tamil
      http://tamil.webdunia.com/

      Kindly look into this issue.

      Regards

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