Microsoft Edge with Sharepoint 2010 and Office Web Apps 2010 can't open files Word-Excel files in the native applications

Issue #7116072 • Assigned to Arvind M.


Domain A.
Apr 5, 2016
This issue is public.
Found in
  • Microsoft Edge
Reported by 1 person

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Steps to reproduce

Have Sharepoint 2010 portal with Office Web Apps 2010 running.
Have Office on client computer (using Office 2016 64-bit)
Create a library, toss in some Word or Excel files into it.
Click to open them.
Click “Open in Word/Excel” - get error: “Must be running a supported version of Microsoft Word/Excel and a browser that supports opening files directly from the Office Web Apps.”
(Note: IE 11 works fine)


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Christian F.”

      Changed Assigned To to “Christian F.”

    • I had you guys download my office and my Microsoft word disappeared? I would like to find it or get it back. Needing help.

    • Microsoft Edge Team

      Changed Assigned To to “Arvind M.”

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