Home/New Tab page user choice deleted when browser data is cleared

Issue #7130019


Sharon R.
Apr 6, 2016
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

When browser data is cleared (all checkboxes selected) then relaunching the browser causes Top Sites and News etc. to be displayed instead of the user choice of a blank page.


1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Christian F.”

    Changed Assigned To from “Christian F.” to “Ibrahim O.”

  • Thank you for the feedback. We have been testing
    this issue on Edge 13.10586, however we are having difficulties reproducing
    this issue. Could you please provide us a screenshot or a screen record that demonstrates the issue. This will help us investigate this issue.

    To record and save steps on
    your computer

    1. Open Problem Steps Recorder by clicking the Start button, and then typing
      psr. In the list of results, click psr.

    2. Click Start Record. On your computer, go through the steps on your computer
      to reproduce the problem. You can pause the recording at any time, and then
      resume it later.

    3. Click Stop Record.

    4. In the Save As dialog box, type a name for the file, and then click Save
      (the file is saved with the .zip file name extension).

    To view the record of the steps you recorded, open the .zip file you just
    saved, and then double-click the file. The document will open in your browser.

    All the best,

    The MS Edge Team 

  • I have attached the ZIP file saved by PSR. As you can see the bug is very simple to reproduce. Just set the new tab page to blank. Clear all the browser data. Close the browser and wait a while for the process to be fully terminated. Launch the browser again. New tab pages show Top Sites and News Feed once again, which means the user choice of always opening with a blank page has been conveniently forgotten. Please fix this ASAP because is is extremely irritating.

  • Thank you for the update. This is
    a known issue that we are tracking internally. We are marking this issue as a
    duplicate of the internal bug for tracking purposes. We look forward to
    additional feedback you may have on how we can improve Microsoft Edge. 


    All the best,

    The Microsoft Edge Team   

  • Microsoft Edge Team

    Changed Status

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