Edge Browser crash

Not reproducible Issue #7318311

Details

Author
David B.
Created
Apr 24, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
14.14328
Reports
Reported by 3 people

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Steps to reproduce

Browser crashes when right clicking on any html link inside of any page.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • Hello,

      Can you provide us with a code sample to demonstrate the crashing when performing these actions? I setup a basic repro here that the crash does not happen on:

      http://jsbin.com/huwufek/1/edit?html,output

      Feel free to alter this to demonstrate the problem for us. Also provide the build / version number of Edge that you are using so that we can better assist.

      Thank you for taking the time to provide us with feedback on Edge.

      All the best,
      The MS Edge Team

    • The Edge version is: 37.14328.1000.0

      As far as pages go any, even the bing homepage, the sample. I’m thinking it might be just an issue with interaction on the current 10 build. I’m on 14328, about to reboot to 14332. Hope some of the information below helps.

      The application log shows:
      Log Name: Application
      Source: Application Error
      Date: 4/28/2016 6:54:29 PM
      Event ID: 1000
      Task Category: (100)
      Level: Error
      Keywords: Classic
      User: N/A
      Computer:
      Description:
      Faulting application name: MicrosoftEdge.exe, version: 11.0.14328.1000, time stamp: 0x57158c1b
      Faulting module name: ntdll.dll, version: 10.0.14328.1000, time stamp: 0x57158825
      Exception code: 0xc0000374
      Fault offset: 0x00000000000f5ef8
      Faulting process id: 0x25a4
      Faulting application start time: 0x01d1a1a7ae248e88
      Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe

      Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
      Report Id: 9a80dac2-2a1a-4d1d-8aba-9f44e5d8331d
      Faulting package full name: Microsoft.MicrosoftEdge_37.14328.1000.0_neutral__8wekyb3d8bbwe
      Faulting package-relative application ID: MicrosoftEdge
      Event Xml:

      The windows error .wer
      Version=1
      EventType=MoAppCrash
      EventTime=131063612695923475
      ReportType=2
      Consent=1
      UploadTime=131063612696234366
      ReportIdentifier=8b5b5729-0d9c-11e6-829d-34238739d112
      IntegratorReportIdentifier=9a80dac2-2a1a-4d1d-8aba-9f44e5d8331d
      NsAppName=praid:MicrosoftEdge
      AppSessionGuid=000025a4-0003-0003-888e-24aea7a1d101
      TargetAppId=U:Microsoft.MicrosoftEdge_37.14328.1000.0_neutral__8wekyb3d8bbwe!MicrosoftEdge
      TargetAppVer=37.14328.1000.0_neutral_!2016//04//19:01:38:35!6db690!MicrosoftEdge.exe
      BootId=4294967295
      Response.BucketId=bc0e6cc54eef3d16c847a1cc58bb652a
      Response.BucketTable=5
      Response.LegacyBucketId=133320867258
      Response.type=4
      Sig[0].Name=Package Full Name
      Sig[0].Value=Microsoft.MicrosoftEdge_37.14328.1000.0_neutral__8wekyb3d8bbwe
      Sig[1].Name=Application Name
      Sig[1].Value=praid:MicrosoftEdge
      Sig[2].Name=Application Version
      Sig[2].Value=11.0.14328.1000
      Sig[3].Name=Application Timestamp
      Sig[3].Value=57158c1b
      Sig[4].Name=Fault Module Name
      Sig[4].Value=StackHash_ce1a
      Sig[5].Name=Fault Module Version
      Sig[5].Value=10.0.14328.1000
      Sig[6].Name=Fault Module Timestamp
      Sig[6].Value=57158825
      Sig[7].Name=Exception Code
      Sig[7].Value=c0000374
      Sig[8].Name=Exception Offset
      Sig[8].Value=PCH_21_FROM_ntdll+0x00000000000A4994
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=10.0.14328.2.0.0.256.48
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=1033
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=ce1a
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=ce1a128a10cf8e3e62691c116c91a6ea
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=8e60
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=8e608f26e9100df7b579093441b2c320
      UI[2]=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
      LoadedModule[0]=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
      LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
      LoadedModule[2]=C:\WINDOWS\system32\KERNEL32.DLL
      LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll
      LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
      LoadedModule[5]=C:\WINDOWS\system32\ADVAPI32.dll
      LoadedModule[6]=C:\WINDOWS\system32\msvcrt.dll
      LoadedModule[7]=C:\WINDOWS\system32\sechost.dll
      LoadedModule[8]=C:\WINDOWS\system32\RPCRT4.dll
      LoadedModule[9]=C:\WINDOWS\system32\ole32.dll
      LoadedModule[10]=C:\WINDOWS\system32\combase.dll
      LoadedModule[11]=C:\WINDOWS\system32\ucrtbase.dll
      LoadedModule[12]=C:\WINDOWS\system32\bcryptPrimitives.dll
      LoadedModule[13]=C:\WINDOWS\system32\GDI32.dll
      LoadedModule[14]=C:\WINDOWS\SYSTEM32\wincorlib.DLL
      LoadedModule[15]=C:\WINDOWS\system32\gdi32full.dll
      LoadedModule[16]=C:\WINDOWS\system32\OLEAUT32.dll
      LoadedModule[17]=C:\WINDOWS\system32\USER32.dll
      LoadedModule[18]=C:\WINDOWS\system32\win32u.dll
      LoadedModule[19]=C:\WINDOWS\system32\IMM32.DLL
      LoadedModule[20]=C:\WINDOWS\system32\kernel.appcore.dll
      LoadedModule[21]=C:\Windows\System32\Windows.UI.Xaml.dll
      LoadedModule[22]=C:\WINDOWS\SYSTEM32\Bcp47Langs.dll
      LoadedModule[23]=C:\WINDOWS\SYSTEM32\iertutil.dll
      LoadedModule[24]=C:\WINDOWS\SYSTEM32\CoreMessaging.dll
      LoadedModule[25]=C:\WINDOWS\system32\shcore.dll
      LoadedModule[26]=C:\Windows\System32\WinTypes.dll
      LoadedModule[27]=C:\Windows\System32\twinapi.appcore.dll
      LoadedModule[28]=C:\WINDOWS\SYSTEM32\bcrypt.dll
      LoadedModule[29]=C:\WINDOWS\system32\profapi.dll
      LoadedModule[30]=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eModel.dll
      LoadedModule[31]=C:\WINDOWS\system32\shlwapi.dll
      LoadedModule[32]=C:\WINDOWS\system32\Windows.Storage.dll
      LoadedModule[33]=C:\WINDOWS\system32\powrprof.dll
      LoadedModule[34]=C:\WINDOWS\system32\cfgmgr32.dll
      LoadedModule[35]=C:\WINDOWS\SYSTEM32\ntmarta.dll
      LoadedModule[36]=C:\WINDOWS\SYSTEM32\EShims.dll
      LoadedModule[37]=C:\WINDOWS\SYSTEM32\USERENV.dll
      LoadedModule[38]=C:\WINDOWS\SYSTEM32\MPR.dll
      LoadedModule[39]=C:\Windows\System32\ActXPrxy.dll
      LoadedModule[40]=C:\WINDOWS\system32\CoreUIComponents.dll
      LoadedModule[41]=C:\WINDOWS\system32\uxtheme.dll
      LoadedModule[42]=C:\Program Files\Common Files\microsoft shared\ink\tiptsf.dll
      LoadedModule[43]=C:\WINDOWS\SYSTEM32\dwmapi.dll
      LoadedModule[44]=C:\WINDOWS\SYSTEM32\dxgi.dll
      LoadedModule[45]=C:\Windows\System32\Windows.ApplicationModel.dll
      LoadedModule[46]=C:\WINDOWS\SYSTEM32\AppXDeploymentClient.dll
      LoadedModule[47]=C:\WINDOWS\SYSTEM32\d3d11.dll
      LoadedModule[48]=C:\WINDOWS\SYSTEM32\igd10iumd64.dll
      LoadedModule[49]=C:\WINDOWS\SYSTEM32\ncrypt.dll
      LoadedModule[50]=C:\WINDOWS\SYSTEM32\NTASN1.dll
      LoadedModule[51]=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eView.dll
      LoadedModule[52]=C:\WINDOWS\SYSTEM32\urlmon.dll
      LoadedModule[53]=C:\WINDOWS\SYSTEM32\igdusc64.dll
      LoadedModule[54]=C:\Windows\System32\MrmCoreR.dll
      LoadedModule[55]=C:\WINDOWS\SYSTEM32\d2d1.dll
      LoadedModule[56]=C:\WINDOWS\system32\CRYPT32.dll
      LoadedModule[57]=C:\WINDOWS\system32\MSASN1.dll
      LoadedModule[58]=C:\Windows\System32\Windows.UI.dll
      LoadedModule[59]=C:\Windows\System32\dcomp.dll
      LoadedModule[60]=C:\WINDOWS\system32\MSCTF.dll
      LoadedModule[61]=C:\WINDOWS\SYSTEM32\windows.ui.core.textinput.dll
      LoadedModule[62]=C:\WINDOWS\SYSTEM32\TextInputFramework.dll
      LoadedModule[63]=C:\Windows\System32\Windows.UI.Immersive.dll
      LoadedModule[64]=C:\WINDOWS\system32\DataExchange.dll
      LoadedModule[65]=C:\Windows\System32\OneCoreUAPCommonProxyStub.dll
      LoadedModule[66]=C:\WINDOWS\SYSTEM32\profext.dll
      LoadedModule[67]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
      LoadedModule[68]=C:\WINDOWS\SYSTEM32\firewallapi.dll
      LoadedModule[69]=C:\WINDOWS\SYSTEM32\fwbase.dll
      LoadedModule[70]=C:\WINDOWS\SYSTEM32\WININET.dll
      LoadedModule[71]=C:\WINDOWS\SYSTEM32\SspiCli.dll
      LoadedModule[72]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
      LoadedModule[73]=C:\WINDOWS\SYSTEM32\tokenbinding.dll
      LoadedModule[74]=C:\WINDOWS\system32\WS2_32.dll
      LoadedModule[75]=C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
      LoadedModule[76]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
      LoadedModule[77]=C:\WINDOWS\SYSTEM32\policymanager.dll
      LoadedModule[78]=C:\WINDOWS\SYSTEM32\msvcp110_win.dll
      LoadedModule[79]=C:\WINDOWS\SYSTEM32\winhttp.dll
      LoadedModule[80]=C:\Windows\System32\Windows.System.Profile.RetailInfo.dll
      LoadedModule[81]=C:\WINDOWS\system32\mswsock.dll
      LoadedModule[82]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
      LoadedModule[83]=C:\WINDOWS\system32\NSI.dll
      LoadedModule[84]=C:\WINDOWS\SYSTEM32\dwrite.dll
      LoadedModule[85]=C:\WINDOWS\system32\execmodelproxy.dll
      LoadedModule[86]=C:\Windows\System32\Windows.Globalization.dll
      LoadedModule[87]=C:\WINDOWS\SYSTEM32\ieapfltr.dll
      LoadedModule[88]=C:\WINDOWS\SYSTEM32\CRYPTSP.dll
      LoadedModule[89]=C:\WINDOWS\SYSTEM32\XmlLite.dll
      LoadedModule[90]=C:\Windows\System32\Windows.Graphics.dll
      LoadedModule[91]=C:\WINDOWS\System32\netprofm.dll
      LoadedModule[92]=C:\WINDOWS\System32\npmproxy.dll
      LoadedModule[93]=C:\WINDOWS\system32\coml2.dll
      LoadedModule[94]=C:\WINDOWS\SYSTEM32\uiautomationcore.dll
      LoadedModule[95]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
      LoadedModule[96]=C:\WINDOWS\SYSTEM32\wkscli.dll
      LoadedModule[97]=C:\WINDOWS\SYSTEM32\netjoin.dll
      LoadedModule[98]=C:\WINDOWS\SYSTEM32\JoinUtil.dll
      LoadedModule[99]=C:\WINDOWS\SYSTEM32\netutils.dll
      LoadedModule[100]=C:\WINDOWS\SYSTEM32\msftedit.dll
      LoadedModule[101]=C:\WINDOWS\system32\shell32.dll
      LoadedModule[102]=C:\Windows\System32\execmodelclient.dll
      LoadedModule[103]=C:\WINDOWS\SYSTEM32\globinputhost.dll
      LoadedModule[104]=C:\WINDOWS\SYSTEM32\NInput.dll
      LoadedModule[105]=C:\Windows\System32\rmclient.dll
      LoadedModule[106]=C:\Windows\System32\Windows.Globalization.Fontgroups.dll
      LoadedModule[107]=C:\WINDOWS\SYSTEM32\fontgroupsoverride.dll
      LoadedModule[108]=C:\WINDOWS\system32\twinapi.dll
      LoadedModule[109]=C:\Windows\System32\threadpoolwinrt.dll
      LoadedModule[110]=C:\WINDOWS\system32\directmanipulation.dll
      LoadedModule[111]=C:\WINDOWS\system32\ntshrui.dll
      LoadedModule[112]=C:\WINDOWS\SYSTEM32\srvcli.dll
      LoadedModule[113]=C:\WINDOWS\SYSTEM32\cscapi.dll
      LoadedModule[114]=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\eData.dll
      LoadedModule[115]=C:\WINDOWS\SYSTEM32\ESENT.dll
      LoadedModule[116]=C:\Windows\System32\Windows.Storage.ApplicationData.dll
      LoadedModule[117]=C:\WINDOWS\system32\windowscodecs.dll
      LoadedModule[118]=C:\Windows\System32\rasadhlp.dll
      LoadedModule[119]=C:\WINDOWS\System32\fwpuclnt.dll
      LoadedModule[120]=C:\Windows\System32\ieproxy.dll
      LoadedModule[121]=C:\WINDOWS\SYSTEM32\OLEACC.dll
      LoadedModule[122]=C:\WINDOWS\system32\rsaenh.dll
      LoadedModule[123]=C:\WINDOWS\SYSTEM32\tbs.dll
      LoadedModule[124]=C:\WINDOWS\system32\schannel.DLL
      LoadedModule[125]=C:\WINDOWS\SYSTEM32\PhotoMetadataHandler.dll
      LoadedModule[126]=C:\WINDOWS\SYSTEM32\mskeyprotect.dll
      LoadedModule[127]=C:\WINDOWS\system32\ncryptsslp.dll
      LoadedModule[128]=C:\WINDOWS\SYSTEM32\DPAPI.DLL
      LoadedModule[129]=C:\WINDOWS\system32\WINTRUST.dll
      LoadedModule[130]=C:\Windows\System32\cryptnet.dll
      LoadedModule[131]=C:\Windows\System32\Windows.System.Profile.PlatformDiagnosticsAndUsageDataSettings.dll
      LoadedModule[132]=C:\Windows\System32\Windows.Security.Authentication.Web.Core.dll
      LoadedModule[133]=C:\Windows\System32\StoreAgent.dll
      LoadedModule[134]=C:\WINDOWS\System32\MSWB7.dll
      LoadedModule[135]=C:\Windows\System32\Windows.Devices.Enumeration.dll
      LoadedModule[136]=C:\WINDOWS\SYSTEM32\BiWinrt.dll
      LoadedModule[137]=C:\WINDOWS\SYSTEM32\deviceassociation.dll
      LoadedModule[138]=C:\Windows\System32\Geolocation.dll
      LoadedModule[139]=C:\Windows\System32\CryptoWinRT.dll
      LoadedModule[140]=C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL
      LoadedModule[141]=C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL
      LoadedModule[142]=C:\WINDOWS\SYSTEM32\webio.dll
      LoadedModule[143]=C:\WINDOWS\SYSTEM32\sxs.dll
      LoadedModule[144]=C:\Windows\System32\Windows.ApplicationModel.Core.dll
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      FriendlyEventName=Stopped working
      ConsentKey=MoAppCrash
      AppName=Microsoft.MicrosoftEdge_8wekyb3d8bbwe!MicrosoftEdge
      AppPath=C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe
      NsPartner=windows
      NsGroup=windows8
      ApplicationIdentity=0E7EAE5AF4CC904ECE3767A57A8BB984
      MetadataHash=-256860959

      The application error:
      Fault bucket 133320867258, type 5
      Event Name: MoAppCrash
      Response: Not available
      Cab Id: 0

      Problem signature:
      P1: Microsoft.MicrosoftEdge_37.14328.1000.0_neutral__8wekyb3d8bbwe
      P2: praid:MicrosoftEdge
      P3: 11.0.14328.1000
      P4: 57158c1b
      P5: StackHash_ce1a
      P6: 10.0.14328.1000
      P7: 57158825
      P8: c0000374
      P9: PCH_21_FROM_ntdll+0x00000000000A4994
      P10:

      Attached files:
      C:\ProgramData\Microsoft\Windows\WER\Temp\WER5CEE.tmp.WERInternalMetadata.xml

      These files may be available here:
      C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Microsoft.Micros_a39436492474729fcbc421588c1e60aeeba236_35e00e4e_15785f7e

      Analysis symbol:
      Rechecking for solution: 0
      Report Id: 9a80dac2-2a1a-4d1d-8aba-9f44e5d8331d
      Report Status: 0
      Hashed bucket: bc0e6cc54eef3d16c847a1cc58bb652a

    • I hope this has recently been resolved by the next insider release. Can you confirm so that I can properly triage the item further?

      Your assistance on this item would be greatly appreciated.

    • Still happens in the most recent build but I think this report should be closed. The issue doesn’t happen on my other systems of same build and I think it probably relates to a corrupt .dll somewhere external to Edge.

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • I do agree with your findings.  I will close it out as requested.  Please note that we do have support engineers ready to assist should you need further assistance with a specific Windows instance.  Let me know if you need help finding the necessary pages to get in touch with us. 

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