IE 11 Menu Bar

Not reproducible Issue #7575730

Details

Created
May 16, 2016
Privacy
This issue is public.
Found in
  • Internet Explorer
Found in build #
11
Reports
Reported by 2 people

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Steps to reproduce

The IE 11 Menu Bar will not go away when trying to uncheck it. There is no way to get the menu bar to go away. This might’ve just happened with a recent update as it used to not behave this way. Im on 11.0.9600.18321

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Ibrahim O.”

    • Thank you for your feedback. Could you please let us know which cumulative update you have installed? You can check this KB number by opening the About section in IE. Please also let us know your OS build (Type ‘winver’ in start menu and press Enter)  
      Lastly, you can send us your update history which will also help our investigation.

      Best regards,
      The MS Edge Team

    • KB3154070
      OS BUILD - Windows 8 Build 9600
      Automatic updates are set to install, so my machine should be up to date. This issue only started happening in the last few weeks so it was one of those updates…

    • Thank you for the update. Could you please check your Group Policy Settings (Start menu/Type “Group policy”) and then follow the path (Computer configuration\Administrative Templates\Windows Components\Internet Explorer) in Group Policy Editor and check the state of “Turn on menu bar by default” . If you see the status is enabled or disabled, please restore to “Not configured” see if that helps. 

      Another option you can reset your IE settings in internet option under Advanced tab. Or you can try clean boot and test your browser if this issue is configuration related. https://support.microsoft.com/en-us/kb/929135

      Finally, if none of the above works, you can try uninstall/install IE, please visit the following link to see how to perform that  http://windows.microsoft.com/en-us/internet-explorer/install-ie#ie=ie-11

      Please let us know about the process resolving your issue, we will be happy to assist you.

      All the best,
      The MS Edge Team

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • As we have not received further information on how to repro
      this item of feedback - we will resolve it as not repro. Should you have the
      details needed in order for us to reproduce this problem in our test
      environments please feel free to reactivate this issue at your earliest
      convenience.

      All the best,

      The MS Edge Team

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