Cant close that window...

Not reproducible Issue #7679936


May 24, 2016
This issue is public.
Reported by 1 person

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Steps to reproduce

I can’t close the Facebook window that appears in the middle of the page. And if I try, I get sent to another tab, but the original of the FB does not disappear. Sounds like a problem on the Edge, not the website.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Ibrahim O.”

    • Thank you for your feedback. We are having difficulties reproducing this issue. Could you please provide your screen record while reproducing this issue this will help our investigation.

      To record and save steps on your computer

      1. Open Problem Steps Recorder by clicking the Start button, and then typing psr. In the list of results, click psr.
      2. Click Start Record. On your computer, go through the steps on your computer to reproduce the problem. You can pause the recording at any time, and then resume it later.
      3. Click Stop Record.
      4. In the Save As dialog box, type a name for the file, and then click Save (the file is saved with the .zip file name extension).
        To view the record of the steps you recorded, open the .zip file you just saved, and then double-click the file. The document will open in your browser.

      All the best,
      The MS Edge Team

    • Too much work, what you will give to me to do that ?

      There is no free lunch.

    • I understand if this is too much work for you :) In your feedback you say  “I can’t close the Facebook window that appears in the middle of the page.” however I am not able to see any windows or popups on the page. If you can’t provide any screenshot or more details about the issue we will be closing this issue as Not Repro. Thanks again for your assistance in the investigation.

      All the best,
      The MS Edge Team 

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • As we have not received further information on how to repro this item of feedback - we will resolve it as not repro. Should you have the details needed in order for us to reproduce this problem in our test environments please feel free to reactivate this issue at your earliest convenience.

      All the best,
      The MS Edge Team 

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