Scrollbar freezes at heavy scroll in Office Web Add-in

Not reproducible Issue #7714614


Oskar K.
May 27, 2016
This issue is public.
Found in
  • Internet Explorer
Found in build #
Reported by 2 people

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Steps to reproduce

  1. Go to a Office Web Add-in in a local office installation on Windows.
  2. Scroll a lot using the mouse scroll wheel
  3. Sometimes the scrollbar gets stuck as seen in the video. The scrollbar color is not consistent, and it is not possible to scroll neither by dragging the scrollbar or clicking the buttons in the scrollbar.


1 attachment

Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Ibrahim O.”

  • Thank you for your feedback. Could you please provide us more details about the part that is failing while scrolling? Is it the Add-in failing to scroll, if yes could you please tell us which Add-in you are testing? Lastly, I see in the video that is the environment more looks like Edge, but you have reported this issue for IE 11.306.10586.0 could you please also confirm that is repro on IE not Edge?  This will help our investigation.

    All the best,
    The MS Edge Team 

  • Microsoft Edge Team

    Changed Status to “Not reproducible”

  • As we have not received further information on how to repro
    this item of feedback - we will resolve it as not repro. Should you have the
    details needed in order for us to reproduce this problem in our test
    environments please feel free to reactivate this issue at your earliest

    All the best,

    The MS Edge Team

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