Edge Extension system Bug - Something went wrong with your extensions, so we had to reinstall them. You'll need to turn them on again

Fixed, not yet flighted Issue #8202204


Dave M.
Jul 18, 2016
This issue is public.
Reported by 1 person

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Steps to reproduce

  1. install the FB Purity edge extension via http://beta.fbpurity.com
  2. goto facebook.com
  3. close the browser
  4. the following error message will popup https://pbs.twimg.com/media/Cl3RzoYWkAAFItd.jpg:large
    the text of the message is “Something went wrong with your extensions, so we had to reinstall them. You’ll need to turn them on again”
  5. what actually happens is the extension appears to be uninstalled after that, so you need to re-install the extension
  6. on re-installing the extension, any settings you saved previously in the extension will still be there.


Comments and activity

  • Microsoft Edge Team

    Changed Assigned To to “Sermet I.”

    Changed Assigned To to “Sebastian P.”

    Changed Assigned To from “Sebastian P.” to “Ashwin K.”

    Changed Status to “Confirmed”

    Changed Status from “Confirmed” to “Fixed, not yet flighted”

  • Thanks for reporting the issue. This is now fixed via servicing for anniversary update. Please try with all the latest servicing updates applied.

    All the best,
    The MS Edge Team

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