Microsoft Edge can't play videos on Windows 10 Mobile

Not reproducible Issue #8221225

Details

Author
Nikita S.
Created
Jul 19, 2016
Privacy
This issue is public.
Reports
Reported by 2 people

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Steps to reproduce

Edge and every app that supposed to play video on W10M after last update build 494 cannot play it.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • Could you provide me with the device you are using when experiencing these video playback issues, please?

      Best regards,
      The MS Edge Team

    • It is Lumia 640. The issue disappeared after restarting device but before restarting every video in Edge displayed “Decode error” and any other app was not available to play videos. I don’t know why it happened.

    • That is quite interesting - but as long as it does not repro any longer and is not widespread we will close out the item as not repro.

    • Microsoft Edge Team

      Changed Status to “Not reproducible”

    • Hey,

      I’ve got the same problem here. My video’s won’t play anymore after the windows 10 upgrade on my lumia 640…

    • Joke D., just restart your phone and you will never see this issue, maybe it is kinda unlucky :)

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