Close all tabs after exit

Fixed Issue #8400673


Pagratios L.
Aug 5, 2016
This issue is public.
Found in
  • Microsoft Edge
Reported by 10 people

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Steps to reproduce

  1. Open two tabs lets say tab1 and tab2
  2. Exit Edge
  3. Press close all tabs -> nothing happen
  4. You can open other tabs but if you close tab1 and tab2 even if have other tab open the edge then close


Comments and activity

  • Sometimes I also cannot close all tabs with the button "close all". Yesterday I need to kill Edge via Task-Manager, because also manually closing of all tabs was not working.
    The crash report was then:
    Microsoft Edge

    Stopped working

    ‎8/‎4/‎2016 10:13 PM

    Report sent

    Faulting Application Path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe

    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe
    Application Name: praid:MicrosoftEdge
    Application Version: 11.0.14393.5
    Application Timestamp: 57916845
    Fault Module Name: wpaxholder.dll
    Fault Module Version: 10.0.14393.0
    Fault Module Timestamp: 57899a62
    Exception Code: c0000602
    Exception Offset: 00000000000046e9
    OS Version: 10.0.14393.
    Locale ID: 1033

    Extra information about the problem
    Bucket ID: 2e2ed858d6aa2077a2da68e594dda1e8 (133362882727)

  • Microsoft Edge Team

    Changed Assigned To to “Christian F.”

  • Again I could not close Edge manually. Now I have used Task-Manager -> Create dump file bevor I have killed the process. Because of upload problems (see below) to this platform, I have uploaded it here:

    Error correlation ID: deb8eb7e-ffa5-420b-93e4-977feb0321eb
    Error correlation vector: ZIli6EJtJk6ATByf.1
    App server: microsoft-edge
    Time: 05 Aug 2016 13:33:12 -07:00

    Error correlation ID: 43ef9f7a-98ac-48af-9ab0-9e95dda793be
    Error correlation vector: fQ1gnl4ks0q5yMt8.1
    App server: microsoft-edge
    Time: 05 Aug 2016 14:06:44 -07:00

  • Same problem. After anniversary update close all in edge does not work.

  • I have similar issue when I close edge I get a event Microsoft edge_8wekyb3d8bbwe app. need to close. it is a event application 1000. this number _8wekyb3d8bbwe is the view a web page extension. this happen 1 or 2 time per day. I got it only once when the browser is working it close the browser. I have also notice something about this extension on the right pane when I hover over the extension the view a web page does not show is name like other extension do. should I uninstall this extension until this issue is solved?

  • With Build 14905 it seems to be ok again.
    Microsoft Edge 39.14905.1000.0
    Microsoft EdgeHTML 14.14905

  • Upon opening with multiples tabs and trying to close edge browser, It prompts for confirmation (Untitled.png) and on clicking Close all no action take place (Untitled1.png)

  • Another thing to be noticed apart from closing tabs individually. When I choose to close second tab, first tab got closed along with it. Sounds to be weird kind of bug.

  • Microsoft Edge Team

    Changed Status to “Fixed”

  • This is fixed as of the 14393.187 RS1 release - you can check what version of RS1 you have by going to settings -> system -> About

  • Kris K. could some of those error be cause by bad js script on some web page. the browser need to recover the web page often when you encounter bad web page with ads script error.

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