Steps to reproduce
Comments and activity
This issue only happens with the Anniversary update. Prior to the update, sites would load properly. My machine was a complete formatted hard drive using the Windows Enterprise version found on MSDN that included the update. No extensions have been added to my installation of Edge so far.
- Microsoft Edge Team
Changed Status to “Not reproducible”
you for reporting this issue. We have attempted to reproduce this issue on a
number of MS Edge builds and we can’t reproduce
the issue you described. It is always possible we are missing a step in the
repro. Would it be possible for you to provide us with more details in order to make the browser crash?
I tried several times with many different articles on msn.com with no crashes.
Happens all the time for me. I just opened 3 tabs and browsed to some pages on them:
- wonderhowto.com and click through to an article
- anandtech.com and click through to an article then go back to the homepage
- msn.com still hasn’t finished loading
(forgot to mention I resized the browser window somewhere along the lines… don’t think that’s the cause though as it literally happens all the time during regular every day muti-tab browsing… honestly can’t believe you can’t reproduce this)
Here’s another ad heavy site that Edge chokes on: http://www.androidheadlines.com
Perhaps this will help. My event log is loaded with the following two errors:
Activation of the app Microsoft.MSKAPP_8wekyb3d8bbwe!App for the Windows.BackgroundTasks contract failed with error: The app didn’t start in the required time… (Event ID 5961)
Activation via contract helper of the app Microsoft.MSKAPP_8wekyb3d8bbwe!App for the Windows.BackgroundTasks contract failed with Call was canceled by the message filter… (Event ID 5990)
Took me twice to log into this using my Microsoft account to post additional details about the crash.
Faulting application name: microsoftedgecp.exe, version: 11.0.14393.82, time stamp: 0x57a55786
Faulting module name: wpaxholder.dll, version: 10.0.14393.82, time stamp: 0x57a55c09
Exception code: 0xc0000602
Fault offset: 0x00000000000046e9
Faulting process id: 0x3f10
Faulting application start time: 0x01d20256e0a8e41d
Faulting application path: C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\microsoftedgecp.exe
Faulting module path: C:\WINDOWS\SYSTEM32\wpaxholder.dll
Report Id: 3f0b1c86-a7de-4c92-9fad-8a932e9350d9
Faulting package full name: Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe
Faulting package-relative application ID: MicrosoftEdge
Immediately above this in the event log I am now seeing these errors:
Fault bucket 133371145664, type 5
Event Name: MoAppCrash
Response: Not available
Cab Id: 0
These files may be available here:
Rechecking for solution: 0
Report Id: 3f0b1c86-a7de-4c92-9fad-8a932e9350d9
Report Status: 0
Hashed bucket: 6b850782cc7d7634ad7c1c060a38b10c
Can’t reopen. The site is having problems.
Home Platform Issues Error
Something is happening, try again later please, thank you for your patience.
Cannot re-open this task and the error message is useless.
yep I have experience slow down as well as information from edge that it as dangerous content that edge needed to block. in some of those link ad page of msn. probably that msn need to do a better job on their web site to filter the page that they give link to.
as for bryan c androidheadlines.com there is a 404 get error so a url is not working and there is ads trafficking message in the console. seams to be a heavy ads page. that cause slow down not a page that I would return to. to much ads trying to load. since the url is not working it probably try a couple of time to reach the url causing the slow down since there is nothing to load url 404.
I’ve been experiencing the same or a very similar problem with ad-heavy sites for quite some time. Edge does not crash for me but simply hangs and needs to be closed with Task Manager. When I check with Process Explorer I see two EdgeContent processes consuming CPU and the consuming thread’s stack traces always have apaxholder.dll and flash.ocx in them. So the culprit seems to be Flash-based ads. It happens for example on heise.de but it depends on the ads displayed because it only occurs sometimes and loading the page a second time usually solves the problem.
If it helps, I can try to collect detailed stack traces next time it happens.
Windows 10 Desktop Build 14955 x64 (german - DEU)
Microsoft Edge 39.14955.1000.0
Microsoft EdgeHTML 15.14955
Vollständiger Paketname: Microsoft.MicrosoftEdge_39.14955.1000.0_neutral__8wekyb3d8bbwe
Zusatzinformation 1: 2fb2
Zusatzinformation 2: 2fb25bd6add824cc858594eaf08850e0
Zusatzinformation 3: c481
Zusatzinformation 4: c48152fb175ca1896f373e7e87d59573
Bucket-ID: 4d85df484da381f68c2676937e672182 (133405193485)
@Dirk F.: No issue with that one, here.