Edge does not run

Not reproducible Issue #8691805

Details

Author
Rob B.
Created
Aug 29, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 1 person

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Steps to reproduce

After the latest Windows upgrade, Edge no longer runs. Blue screen appears for a second, then Windows desktop reappears. No error message is displayed. IE 11 works fine.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

      Changed Status to “Not reproducible”

    • Hello,

       

      Thanks for your
      feedback on MS Edge.  Please note that
      this website is not intended as a means of support but rather as a place to
      file feedback and bugs about Microsoft Edge, specifically.

       

       

      Your best bet for
      this problem would be to either post the question to https://answers.microsoft.com or to
      open a ticket with a Microsoft Support Engineer at: https://support.microsoft.com

       

      We look forward to
      any future feedback you have related to Microsoft Edge.

       

      All the best,

      The MS Edge Team

    • Have exactly the same problem on an update to Win 10 Home 1703 . Support unable to fix problem after I spent two attempts talking to them IE and Chrome work fine.

      Getting a message in IE to try Edge when it does not work is of no help unfortunately

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