Windows 10 N Pro + media feature pack: Netflix does not play : error H7361-1253-80004005

Not reproducible Issue #8828436

Details

Author
Marc N.
Created
Sep 10, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
Reports
Reported by 2 people

Sign in to watch or report this issue.

Steps to reproduce

Hello, I am unable to watch Neflix with Edge, when I try to start the video, it gives error H7361-1253-80004005 . This happpened since the anniversary edition of Win 10

Attachments

0 attachments

    Comments and activity

    • I’m on the Fast Ring (14915) and I’m able to watch Netflix on Edge…

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • Hi,

      It used to work fine in Win 10 before 1607, no luck since , either on tv or monitor

      Still work in application, IE, chrome and Firefox but image quality is far worse, not sure why, IQ of edge was perfect.

      More info :running Win 10 N Pro (v 1607) + media feature pack ( https://www.microsoft.com/en-us/download/details.aspx?id=53356) on 64 bit computer

      Marc

    • Microsoft Edge Team

      Changed Assigned To to “Venkat K.”

      Changed Assigned To from “Venkat K.” to “Erik A.”

      Changed Status to “Needs root cause”

      Changed Title from “Netflix does not play : error H7361-1253-80004005” to “Windows 10 N Pro + media feature pack: Netflix does not play : error H7361-1253-80004005”

      Changed Assigned To from “Erik A.” to “Steven F.”

      Changed Assigned To from “Steven F.” to “Jerry S.”

      Changed Status from “Needs root cause” to “Not reproducible”

    You need to sign in to your Microsoft account to add a comment.

    Sign in