Edge Web Driver throws WEBDRIVER_ERROR when remote desktop session disconnected

Fixed Issue #9340417


Michael J.
Oct 13, 2016
This issue is public.
Reported by 4 people

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Steps to reproduce

We have Edge Web Driver tasks running on a number of remote machines that we connect to using Remote Desktop Connection. We’ve found we start getting WEBDRIVER_ERRORs when we disconnect the remote desktop sessions. The error message is "A window size operation failed because the window is not currently available". If we leave the remote desktop sessions connected to the machines in question we do not get the error.

Note, we do not experience this issue with other browser web drivers.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Ibrahim O.”

    • Thank you for your feedback. We are having difficulties reproducing this issue in our environment OS build 14393.321 with Webdriver 10.0.14393.0 (https://developer.microsoft.com/en-us/microsoft-edge/tools/webdriver/)

      Could you please provide us your OS build (winver.exe) and Webdriver version (Right-click and properties of MicrosoftWebDriver.exe under details tab) Could you please also provide us a sample that we can reproduce the issue. That will help us investigate the issue.

      All the best,
      The MS Edge Team

    • Hi,
      I am having exactly the same issue. I am running Windows 10 build 14393.447 with Webdriver build 14393 and Edge 38.14393.0.0
      Is there any workaround for this issue?

    • Microsoft Edge Team

      Changed Status to “Fixed”

    • Looks like this is a duplicate, we will be closing this bug and will be pursuing this issue from the primary bug which you can find in this following link https://developer.microsoft.com/en-us/microsoft-edge/platform/issues/9734266/  

      All the best,
      The MS Edge Team

    • }This bug has marked as duplicate. Please follow the parent issue to get new updates.

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