invisble toolbar icons after anniversary update

Fixed Issue #9829431

Details

Author
GW B.
Created
Nov 16, 2016
Privacy
This issue is public.
Found in
  • Microsoft Edge
Found in build #
14.14393
Reports
Reported by 1 person

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Steps to reproduce

Running on an HP ElitePad Windows tablet. Toolbar icons (forward, back, refresh, reading view, hub, 3 dots etc) are now invisible on Edge. They can be made to appear again by tapping the invisible 3 dots and changing the theme within settings to "dark". This only sticks for that session. Quit Edge and re-launch and icons have disappeared again. Repeat workaround but this time choose the “Light” theme and they reappear.

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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Brad E.”

    • Can you upload a dxdiag so we can get specific hardware details on the tablet please?

    • Microsoft Edge Team

      Changed Assigned To to “Balaji B.”

    • Hi,

      The HP ElitePad makes use of Intel’s z2760 processor, which was not fully supported in the early Windows 10 versions. It took more than a year, but now Edge displays correctly on z2760-based machines.

      After installing KB3201845 (Cumulative Update for Windows 10 Version 1607) , it should work correctly. I don’t know if a similar update exists for earlier versions of Windows 10, so maybe you’ll have to force the anniversary update first.

      For further information, see https://answers.microsoft.com/en-us/windows/forum/apps_windows_10-msedge/disappearing-menus-on-edge-browser/0a8fb57f-f628-4a85-9828-20570be6c470.

    • Microsoft Edge Team

      Changed Status to “Fixed”

    • Looks like this is fixed now after the latest Windows Update. Thank you.

    • Thanks for the update.

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