Edge crashes when opening websites with the <EMBED> tag in a business environment

Won’t fix Issue #9846364


Daniel N.
Nov 17, 2016
This issue is public.
Found in
  • Microsoft Edge
Found in build #
Reported by 1 person

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Steps to reproduce

Several of my users complained that after the Anniversary Update Edge started crashing while loading certain web sites. One of them being http://www.siegloch-partner.de/.

This happens only on user accounts with roaming profiles enabled. Upon further inspection, the cause seems to be the <EMBED> element. When I used Internet Explorer 11 to save the website to disk and remove the <EMBED> element, Edge loads the locally saved website without crashing.

My users are able to load the website in Internet Explorer 11.

Please find attached the event viewer logs.

If you need more information I will be happy to support you with this case. I hope this gets resolved soon.


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    Comments and activity

    • Microsoft Edge Team

      Changed Assigned To to “Ibrahim O.”

      Changed Assigned To to “Rico M.”

      Changed Assigned To from “Rico M.” to “Kamen M.”

      Changed Assigned To from “Kamen M.” to “Ibrahim O.”

    • Hello,
      Thank you for providing your feedback on IE11.
      We are not accepting feedback on Internet Explorer through this portal any longer (unless security related). We welcome any feedback you have on Microsoft Edge using this website. This item will be closed as Won’t fix since IE feature bugs are not being worked unless security related. In the meantime, you can visit https://support.microsoft.com/en-us/gp/support-options-for-business and open a support incident and work with our support team to address this issue.
      All the best,
      The MS Edge Team 

    • Microsoft Edge Team

      Changed Status to “Won’t fix”

    • Ibrahim, as stated multiple times the issue affects EDGE not IE11. I don’t understand why you close the issue!

    • I am honestly quite upset. Everything in my report screams that this issue is about Edge, I can’t comprehend how that can be misunderstood.

      It is especially upsetting since this is the second bug literally completely breaking edge for business environments that build on top of roaming profiles. I would have linked the issue – which BTW was acknowledged as a bug by MS – but I am on mobile. One could jokingly say you work very hard to get businesses to hate Edge equally to IE11! My boss however is not laughing, therefore I ain’t, too.

      Personally, I give it until after the holiday season and then I’ll be moving the company to Chrome or Firefox. Edge costs us too much time and money. I’ll leave you with this as my feedback for you guys.

      Happy holidays

    • Hi Daniel,

      I apologize for the misclassification of our message. Your feedback clearly states this is related to MS Edge. Based on your feedback it appears this is a very urgent issue. Our support teams are best equipped to work one on one with you to troubleshoot this issue. Feedback provided on this portal is investigated for consideration in a future release of MS Edge. I would encourage you to reach out to our support teams who I feel will be able to provide you with a high level of service needed to work through this issue.

      Support URL: https://support.microsoft.com/en-us/gp/support-options-for-business

      Best Wishes,
      The MS Edge Team

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