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AI 및 최신 기술을 시작할 준비가 되셨나요? Microsoft Reactor는 개발자, 기업가 및 신생 기업이 AI 기술 등을 기반으로 구축하는 데 도움이 되는 이벤트, 교육 및 커뮤니티 리소스를 제공합니다. 참여하세요.

LEARN, CONNECT, BUILD

Microsoft Reactor

Microsoft Reactor에 가입하고 개발자와 라이브 참여

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Agentic AI: The Future of Intelligent Contact Centers

3 6월, 2025 | 9:30 오전 - 10:30 오전 (UTC) 협정 세계시

서식:
Livestream

항목: AI 애플리케이션

언어: 영어

This session explores key use cases of Agentic AI in BPO and contact center operations, demonstrating how businesses can leverage AI-driven automation to enhance efficiency, reduce costs, and transform customer interactions. Attendees will discover real-world applications that make contact centers smarter, more responsive, and future-ready.

Focus on: The session will focus on high-impact use cases of Agentic AI in BPO and contact centers, featuring a live demo to showcase practical implementation.

Key Takeaways:
Attendees will learn how to identify and implement Agentic AI use cases to drive efficiency, reduce operational costs, and enhance customer engagement through intelligent automation.

Speaker Bio: Jawahar Govindaraj
With 25+ years of global leadership and strategic expertise, Jawahar Govindaraj specializes in Digital Transformation and Innovation to drive tangible business benefits. Recognized as a global leader in Generative AI, AI/ML, and Low Code/No Code Automation

Speaker’s Social Handle: https://www.linkedin.com/in/jawabpm