In this session, we will explore how to enhance your Retrieval-Augmented Generation (RAG) applications by integrating various communication channels, including chat, voice, SMS, and WhatsApp, using Azure Communication Services. By connecting the intelligence of a RAG app with these channels, you can create more versatile and user-friendly AI solutions. We'll show you how to implement these integrations to improve user engagement by using their preferred mode of communication.

Presented by Milan Kaur, Product Manager at Microsoft

Part of RAGHack, a free global hackathon to develop RAG applications. Join at https://aka.ms/raghack