Join Microsoft Most Valuable Professionals, Dharanidharan Balasubramaniam (MVP, Solution Architect and Jeevarajan Kumar (MVP, Solution Architect) in this session to explore the latest advancements in Dynamics 365 Customer Engagement (CE) with the 2025 Release Wave 1 updates, featuring new AI-powered capabilities, enhanced automation, and improved user experiences across Sales, Customer Service, Marketing, and Field Service.

Whether you're a consultant, developer, or business leader, get a sneak peek at what’s coming and how to prepare for these exciting changes.

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Microsoft Most Valuable Professionals, or MVPs, are technology experts who passionately share their knowledge with the community. Showcase your technical community leadership and become a Microsoft MVP. For more information, go to https://mvp.microsoft.com/en-US/mvp.

Connect with our MVP Community:
• MVP Program LinkedIn Page
• @MVPAward on X: https://x.com/MVPAward

Become a Microsoft Learn Student Ambassador: Join our global community of students who are passionate about building AI-driven solutions with Microsoft technology. Accelerate innovation and grow the skills you need to have greater impact in the projects and communities that matter to you. Get started at https://mvp.microsoft.com/en-US/studentambassadors.