This session will provide an in-depth exploration of creating and extending custom agents using Microsoft Copilot Studio. Attendees will learn how to leverage natural language processing, integrate external technologies, and utilize different features to enhance agent functionality. The session will also include practical demonstrations to reinforce learning.

The session will focus on:
•Understanding the foundational principles of Microsoft Copilot Studio, including topics, trigger phrases, and conversation paths.
•Building intelligent agents tailored to specific business scenarios without requiring coding expertise.
•Exploring advanced features such as integrating Power Automate flows and transferring conversations to Omnichannel.

What will the attendees learn from this session?
Attendees will gain:
1.Knowledge of how to create intelligent agents using natural language in Microsoft Copilot Studio.
2.Skills to design topics, trigger phrases, and conversation paths for custom agents.
3.Insights into integrating external tools like Power Automate to expand agent functionality.
4.An understanding of how intelligent agents can improve employee decision-making and efficiency by providing quick access to information.