We are back in-person at the Reactor Toronto!

In this session, you will learn about the capabilities of Omnichannel for Customer Service and channel it supports. I will be demonstrating an Agent and Visitor’s Live chat from Power Apps Portal. How a multisession and channel scenario works in the customer service and marketing.

Who is it aimed at?
Business People, CEO, Customer Service Managers, Marketing

Speaker:
Ashish Rana - Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants. Speaker to various Communities, Universities Tech talks, and other in-person and virtual events

Can't meet us in person? Join us online:
https://aka.ms/Sept30MultiChannelExperience