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发现、联系、增长

Microsoft Reactor

加入 Microsoft Reactor 并实时与初创公司和开发人员互动

是否准备好开始使用 AI？  Microsoft Reactor 提供活动、培训和社区资源，以帮助初创公司、企业家和开发人员利用 AI 技术打造新业务。快加入我们吧！

Using AI to optimize an IT service desk for managed service providers (MSPs)

11 七月, 2023 | 4:00 下午 - 5:00 下午 (UTC) 协调世界时

形式:
直播

主题: 编码、语言和框架

语言: 英语

The session is about how we can use AI to help IT service desks significantly reduce the time it takes to resolve incoming queries, search through internal documentation, analyse customer sentiment and more.

Currently, this can be a laborious process as IT support analyst may have to analyze similar tickets and runbook files to understand how to resolve a query. A new product, backed by Microsoft's Founders Hub, called Neo, is a groundbreaking AI tool for managed service providers (MSPs).
It's aimed at managed service providers, entrepreneurs as well as service desk professionals.

You should attend if you are interested in a product like Neo to supercharge your MSPs service desk

主讲人