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学习、联系、构建
Microsoft Reactor
加入 Microsoft Reactor 并实时与开发人员互动
准备好开始使用 AI 和最新技术了吗？ Microsoft Reactor 提供活动、培训和社区资源，帮助开发人员、企业家和初创公司利用 AI 技术等。 快加入我们吧！
Agentic AI: The Future of Intelligent Contact Centers
3 六月, 2025 | 9:30 上午 - 10:30 上午 (UTC) 协调世界时
- 形式:
直播
主题: AI 应用程序
语言: 英语
This session explores key use cases of Agentic AI in BPO and contact center operations, demonstrating how businesses can leverage AI-driven automation to enhance efficiency, reduce costs, and transform customer interactions. Attendees will discover real-world applications that make contact centers smarter, more responsive, and future-ready.
Focus on: The session will focus on high-impact use cases of Agentic AI in BPO and contact centers, featuring a live demo to showcase practical implementation.
Key Takeaways:
Attendees will learn how to identify and implement Agentic AI use cases to drive efficiency, reduce operational costs, and enhance customer engagement through intelligent automation.
Speaker Bio: Jawahar Govindaraj
With 25+ years of global leadership and strategic expertise, Jawahar Govindaraj specializes in Digital Transformation and Innovation to drive tangible business benefits. Recognized as a global leader in Generative AI, AI/ML, and Low Code/No Code Automation
Speaker’s Social Handle: https://www.linkedin.com/in/jawabpm