Microsoft Reactor

Join us for an insightful session delving into the power of Copilot in Dynamics 365 Field Service and Dynamics 365 Customer Service. Discover how Copilot revolutionizes productivity, streamlining workflows, and enhancing customer interactions. Also, learn how to leverage power of generative AI to enable frontline workers and service managers to create, view, and manage work orders.

Jeevarajan Kumar, Solution Architect, Microsoft MVP
Jeevarajan is a Solution Architect in Microsoft Business Applications, based out of Auckland. He is a Microsoft Most Valuable Professional, Microsoft Certified Trainer, and active speaker with a passion for evangelizing and a strong appetite for technology. He organizes several user groups and contributes to global communities such as co-organizer for D365 & Power Platform User Groups in Singapore, ASEAN and Tamil Nadu, global organizer panel of GPPB, Power Platform classmates, and an active speaker. He has extensive experience in Dynamics 365 and the Power Platform and is passionate about teaching.

Dharanidharan Balasubramaniam, Principal Consultant, Microsoft MVP
Dharani, a Principal Consultant at Capgemini Australia, is based in Sydney. He holds the esteemed title of MVP in Business Applications. Dharani is a passionate speaker and actively contributes to the community. He organizes Microsoft Business Applications User Groups and events in Sydney, Malaysia, ASEAN countries, and Tamil Nadu, India, fostering knowledge sharing and collaboration within these regions. Additionally, Dharani is a regular contributor to global communities such as Global Power Platform Bootcamp, and Power Platform Classmates. His dedication to sharing expertise and engaging with the community demonstrates his commitment to advancing the field of Microsoft Business Applications.