Agentic AI: The Future of Intelligent Contact Centers
6月 3, 2025 | 9:30 - 10:30 上午 (UTC) 國際標準時間
準備好開始使用 AI 和最新技術嗎？ Microsoft Reactor 提供活動、訓練和社群資源，協助開發人員、企業家和初創公司建置 AI 技術等等。 加入我們！
Agentic AI: The Future of Intelligent Contact Centers
6月 3, 2025 | 9:30 - 10:30 上午 (UTC) 國際標準時間
準備好開始使用 AI 和最新技術嗎？ Microsoft Reactor 提供活動、訓練和社群資源，協助開發人員、企業家和初創公司建置 AI 技術等等。 加入我們！
Agentic AI: The Future of Intelligent Contact Centers
6月 3, 2025 | 9:30 - 10:30 上午 (UTC) 國際標準時間
- 格式:
線上直播
主題: AI 應用程式
語言: 英文
This session explores key use cases of Agentic AI in BPO and contact center operations, demonstrating how businesses can leverage AI-driven automation to enhance efficiency, reduce costs, and transform customer interactions. Attendees will discover real-world applications that make contact centers smarter, more responsive, and future-ready.
Focus on: The session will focus on high-impact use cases of Agentic AI in BPO and contact centers, featuring a live demo to showcase practical implementation.
Key Takeaways:
Attendees will learn how to identify and implement Agentic AI use cases to drive efficiency, reduce operational costs, and enhance customer engagement through intelligent automation.
Speaker Bio: Jawahar Govindaraj
With 25+ years of global leadership and strategic expertise, Jawahar Govindaraj specializes in Digital Transformation and Innovation to drive tangible business benefits. Recognized as a global leader in Generative AI, AI/ML, and Low Code/No Code Automation
Speaker’s Social Handle: https://www.linkedin.com/in/jawabpm
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