Skip to main content

LEARN, CONNECT, BUILD

Microsoft Reactor

Join Microsoft Reactor and engage with developers, entrepreneurs, and startups live

Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!

LEARN, CONNECT, BUILD

Microsoft Reactor

Join Microsoft Reactor and engage with developers, entrepreneurs, and startups live

Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!

Go back

Multi-Channel experience for Customer Service and Marketing

13 September, 2022 | 9:30 PM - 11:00 PM (UTC) Coordinated Universal Time

Location: Toronto

  • Format:
  • alt##In personIn person (Toronto)
  • alt##LivestreamLivestream

Topic: Mixed Reality & Emerging Tech

Language: English

We are back in-person at the Reactor Toronto!

In this session, you will learn about the capabilities of Omnichannel for Customer Service and channel it supports. I will be demonstrating an Agent and Visitor’s Live chat from Power Apps Portal. How a multisession and channel scenario works in the customer service and marketing.

Who is it aimed at?
Business People, CEO, Customer Service Managers, Marketing

Speaker:
Ashish Rana - Microsoft Business Applications MVP, MCT and Dynamics 365 CE or CRM Solution Architect specialist in delivering CRM and digital transformation projects for various industries. Led teams of solutions architects and Presales consultants. Speaker to various Communities, Universities Tech talks, and other in-person and virtual events

Can't meet us in person? Join us online:
https://aka.ms/Sept30MultiChannelExperience

For questions please contact us at reactor@microsoft.com