Adam Ball
Cloud Revolution LLC
LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
Go back
How to leverage the Queues app in Microsoft Teams phone system
21 February, 2025 | 5:00 PM - 5:30 PM (UTC) Coordinated Universal Time
- Format:
Livestream
Topic: Agents
Language: English
In this session, we will quickly show how agents and supervisors can utilize the Queues app to more effectively answer calls and discern the workload for a particular call group. We'll highlight the features of the Queues app such as Analytics and Real-time queue data.
Speakers
This event is part of the Microsoft Ignite Wrap Up Series.
Click here to visit the Series Page where you could see all the upcoming and on-demand events.