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LEARN, CONNECT, BUILD

Microsoft Reactor

Join Microsoft Reactor and engage with developers, entrepreneurs, and startups live

Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!

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How to leverage the Queues app in Microsoft Teams phone system

21 February, 2025 | 5:00 PM - 5:30 PM (UTC) Coordinated Universal Time

  • Format:
  • alt##LivestreamLivestream

Topic: Core AI

Language: English

In this session, we will quickly show how agents and supervisors can utilize the Queues app to more effectively answer calls and discern the workload for a particular call group. We'll highlight the features of the Queues app such as Analytics and Real-time queue data.

Speakers

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