Goloknath Mishra
Platform Specialist
LEARN, CONNECT, BUILD
Microsoft Reactor
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LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
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Configuring Copilot Agents in Dynamics 365
28 February, 2025 | 9:30 AM - 10:30 AM (UTC) Coordinated Universal Time
- Format:
Livestream
Topic: Agents
Language: English
In this session we will discuss how Conversational IVRs enable enterprises to increase containment, improve customer satisfaction and reduce cost by letting customers self-serve using their voice. We will see a demo on how to configure copilot agents in Dynamics 365.
The session will focus on-
Configure Copilot agents in Dynamics 365
What will the attendees learn from this session?
How Copilot will help improve customer satisfaction with self-serve capability using copilot agents.
Learn Module-https://aka.ms/365ContactCenterIVR
Speakers
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This event is part of the #MVPConnect Series.
Click here to visit the Series Page where you could see all the upcoming and on-demand events.