This event is part of the Aplicaciones Inteligentes de Microsoft Dynamics 365 Series.
Click here to visit the Series Page where you could see all the upcoming and on-demand events.
LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers, entrepreneurs, and startups live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers, entrepreneurs, and startups live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
Go back
Fundamentos de aplicaciones CRM II - Atención al cliente y Asistencia en campo
3 April, 2025 | 4:30 PM - 5:30 PM (UTC) Coordinated Universal Time
- Format:
Livestream
Topic: Low/No-Code
Language: Spanish
Optimiza la experiencia del cliente y la gestión del servicio en campo con Dynamics 365. Aprende a administrar casos, automatizar respuestas y coordinar técnicos en terreno para mejorar la eficiencia operativa.
Objetivos de aprendizaje:
- Gestionar casos y automatizar flujos de atención al cliente.
- Aplicar IA para asistencia y resolución de problemas.
- Coordinar asistencia en campo con herramientas especializadas.
- Analizar métricas para mejorar la satisfacción del cliente.
Already registered and need to cancel? Cancel registration