LEARN, CONNECT, BUILD
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
LEARN, CONNECT, BUILD
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
3 June, 2025 | 9:30 AM - 10:30 AM (UTC) Coordinated Universal Time
LivestreamTopic: Intelligent Applications
Language: English
This session explores key use cases of Agentic AI in BPO and contact center operations, demonstrating how businesses can leverage AI-driven automation to enhance efficiency, reduce costs, and transform customer interactions. Attendees will discover real-world applications that make contact centers smarter, more responsive, and future-ready.
Focus on: The session will focus on high-impact use cases of Agentic AI in BPO and contact centers, featuring a live demo to showcase practical implementation.
Key Takeaways:
Attendees will learn how to identify and implement Agentic AI use cases to drive efficiency, reduce operational costs, and enhance customer engagement through intelligent automation.
Speaker Bio: Jawahar Govindaraj
With 25+ years of global leadership and strategic expertise, Jawahar Govindaraj specializes in Digital Transformation and Innovation to drive tangible business benefits. Recognized as a global leader in Generative AI, AI/ML, and Low Code/No Code Automation
Speaker’s Social Handle: https://www.linkedin.com/in/jawabpm
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Format:
Livestream
Topic: Intelligent Applications
Language: English
Format:
Livestream
Topic: Intelligent Applications
Language: English