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LEARN, CONNECT, BUILD

Microsoft Reactor

Join Microsoft Reactor and engage with developers live

Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!

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Kickstart D365 Contact Centre

27 June, 2025 | 9:30 AM - 10:30 AM (UTC) Coordinated Universal Time

  • Format:
  • alt##LivestreamLivestream

Topic: Using AI Products

Language: English

In this session we will discuss about how Dynamics 365 contact centre is more than CcaaS (Contact Centre as a service) with full fledged eco-system booster for the organisations with truly omnichannel capabilities by improving customer satisfaction. We will see a demo on how to configure Dynamics 365 Contact Centre.

The session will focus on- How to configure and use Dynamics 365 contact center

What will the attendees learn from this session?
How to kickstart using Dynamics 365 contact centre from novice.

Read More - https://aka.ms/365ContactCenter

Speakers

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