Goloknath Mishra
Platform Specialist
LEARN, CONNECT, BUILD
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
LEARN, CONNECT, BUILD
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
27 June, 2025 | 9:30 AM - 10:30 AM (UTC) Coordinated Universal Time
Topic: Using AI Products
Language: English
In this session we will discuss about how Dynamics 365 contact centre is more than CcaaS (Contact Centre as a service) with full fledged eco-system booster for the organisations with truly omnichannel capabilities by improving customer satisfaction. We will see a demo on how to configure Dynamics 365 Contact Centre.
The session will focus on- How to configure and use Dynamics 365 contact center
What will the attendees learn from this session?
How to kickstart using Dynamics 365 contact centre from novice.
Read More - https://aka.ms/365ContactCenter
Speakers
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This event is part of the #MVPConnect Series.
Click here to visit the Series Page where you could see all the upcoming and on-demand events.
For questions please contact us at reactor@microsoft.com