Ziggy Zulueta
Microsoft
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LEARN, CONNECT, BUILD
Microsoft Reactor
Join Microsoft Reactor and engage with developers live
Ready to get started with AI and the latest technologies? Microsoft Reactor provides events, training, and community resources to help developers, entrepreneurs and startups build on AI technology and more. Join us!
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Analyzing Customer Call Recordings with Azure AI and Microsoft Fabric
4 December, 2025 | 4:00 AM - 5:00 AM (UTC) Coordinated Universal Time
- Format:
Livestream
Topic: Coding, Languages, and Frameworks
Language: English
Dive into the world of voice data analytics with Azure AI Content Understanding and Microsoft Fabric.
We will leverage the generative AI capabilities of Azure AI Content Understanding to intelligently extract insights, entities, and patterns from customer call recordings—tailored to the specific information we want to uncover. This session also demonstrates how to build an automated pipeline in Microsoft Fabric that orchestrates the ingestion, transformation, and analysis of voice data, enabling scalable, real-time insights that improve service quality and enhance customer experience strategies.
Speakers
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This event is part of the Microsoft Fabric Connection: Transforming Data into Decisions Series.
Click here to visit the Series Page where you could see all the upcoming and on-demand events.