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I bought a "developer support" plan, but I can't submit support ticket some time

hey Microsoft, I've bought a developer support plan a few days ago. I've managed to raise two tickets previously. But today I tried a few times, the "create support ticket" option didn't show up. It only points me to the Microsoft docs and…

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
23,338 questions
asked Feb 22, 2025, 5:29 AM
Yong Chen 0 Reputation points
edited an answer Feb 22, 2025, 7:09 AM
TP 104.1K Reputation points
0 answers

training feedback - security primer

Hello, I came across this piece in my security training (https://learn.microsoft.com/en-us/training/modules/describe-application-based-threats-security-controls/2-describe-applications)     "Typically, the information collected is shared with other…

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
2,074 questions
asked Feb 22, 2025, 7:07 AM
Konrad 0 Reputation points
0 answers

failed to sign in with sandbox

I cant sign in into the account while trying to use sandbox inside learning module. Request Id: 5db6220f-31af-4bd4-a6b0-b449d6c75201 Correlation Id: bce77b7d-5ef6-4e48-8125-641e400312ee Timestamp: 2025-02-22T06:52:53Z Message: AADSTS500200: User account…

Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
714 questions
asked Feb 22, 2025, 6:56 AM
mykolass 0 Reputation points
commented Feb 22, 2025, 7:04 AM
mykolass 0 Reputation points
0 answers

Cannot open source file on VS 2022, working on assignment due tonight

I've tried everything I can see. I repaired VS 2022, I installed Windows 10 and 11 SDK files, nothing. It says that <stdio.h> and other default libraries of C are not included.

Visual Studio Setup
Visual Studio Setup
Visual Studio: A family of Microsoft suites of integrated development tools for building applications for Windows, the web and mobile devices.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
1,095 questions
asked Feb 21, 2025, 10:15 PM
Domenick Hoh 0 Reputation points
commented Feb 22, 2025, 7:00 AM
Viorel 120.1K Reputation points
1 answer

Document automation base kit not running

Hello, I installed the document automation base kit as "Automate the processing of documents with the AI Builder prepackaged solution" training proposed and followed the steps to configure the solution. I noticed that the email importer is…

Azure Training
Azure Training
Azure: A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.Training: Instruction to develop new skills.
2,074 questions
asked Feb 21, 2025, 7:52 PM
Bruna Andrade 0 Reputation points
answered Feb 22, 2025, 6:58 AM
Narendra Kushwaha 0 Reputation points
0 answers

Speech Recognition engine question on Windows

Hi MSFT member, On windows, when developing a Speech recognition app, there are about three solution APIs: Windows.Media.SpeechRecognition System.Speech Programming Guide for .NET Framework Microsoft Speech API (SAPI) Since We want to use local…

Universal Windows Platform (UWP)
asked Feb 22, 2025, 6:56 AM
clark-zh 20 Reputation points
0 answers

Can't access E Mails

I can't access my emails and the contact number I have for Microsoft is suspicious.

Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,513 questions
asked Feb 21, 2025, 10:28 PM
Murray Gibbons 0 Reputation points
edited the question Feb 22, 2025, 6:56 AM
simo-k 2,550 Reputation points
2 answers

I can't access my school emails

I have a school account for office 365. Went and got a new phone now authenticator will not work to let me login to office 365 school. It will however work to let me login to my personal account thats still active. I have no way of getting into my school…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,108 questions
asked Feb 22, 2025, 5:32 AM
TLAILE Mohlala 0 Reputation points
edited the question Feb 22, 2025, 6:52 AM
simo-k 2,550 Reputation points
9 answers

Cannot enable System Restore- possible VSS problem?

I'm having issues uninstalling and installing apps with Windows Installer and I've also seen Volume Shadow Copy errors in the Event viewer and I believe these are related. I tried installing Gigabyte RGB Fusion after downloading the latest version, and…

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,803 questions
asked Feb 15, 2025, 7:27 AM
JDMils 51 Reputation points
answered Feb 22, 2025, 6:46 AM
JDMils 51 Reputation points
1 answer

Azure platform: Can't Call API Key for Speech service in Google sheets.

Hi I'm new to azure and I can't call my Azure Speech service (Text to speech) API key in google sheets that's stored in my Key Vault secrets (for The Speech Service.). Can anyone help me? So far I've: Created a Resource Group. Added a Key Vault to…

Azure AI Speech
Azure AI Speech
An Azure service that integrates speech processing into apps and services.
1,924 questions
Azure AI services
Azure AI services
A group of Azure services, SDKs, and APIs designed to make apps more intelligent, engaging, and discoverable.
3,159 questions
asked Feb 17, 2025, 7:39 PM
Contentcreator1 0 Reputation points
commented Feb 22, 2025, 6:44 AM
Contentcreator1 0 Reputation points
4 answers One of the answers was accepted by the question author.

How do I fix Windows 10 not booting and nothing seems to work?

Hp desktop pc, Windows 11. While the computer was starting, I did a very quick clean on my keyboard with a cloth. I must have struck a combination of keys because now it won’t boot and it won’t do the repair. I downloaded the Creation media tool, it…

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
12,078 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
10,803 questions
asked Jun 11, 2024, 9:54 AM
Cynthia Tzitzis 20 Reputation points
commented Feb 22, 2025, 6:26 AM
Arya k 0 Reputation points
1 answer

Authenticator lock out

When I try to log in, it asks for a code from the Authenticator app, which I can’t provide since my phone updated and logged me out. The only alternative is to get help from the organization admin—but that’s me, and I can’t access my account. What are my…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,108 questions
asked Feb 18, 2025, 10:29 PM
Shawna 0 Reputation points
commented Feb 22, 2025, 6:09 AM
T3RR0RF0RM3R 0 Reputation points
0 answers

"Scan it through QR code" window skipped

Hello, I am facing very annoying issue that stopped me from adding new accounts to Microsoft Authenticator application. From long time I do not see option to add MFA via scanning QR code. I am getting immediately redirected to a page with form to…

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
8,108 questions
asked Apr 10, 2024, 9:29 AM
Furmi 0 Reputation points
commented Feb 22, 2025, 5:41 AM
Humania 0 Reputation points
7 answers One of the answers was accepted by the question author.

Azure Subscription Disabled - My Journey (please help)

I was using my Azure Pay-As-You-Go subscription and my VM's were randomly stopped without any good reason why. I noticed on the subscriptions page that my subscription was disabled and I received this message on my subscription's page: "We've…

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
8,402 questions
asked May 26, 2021, 8:02 AM
JWHero123 201 Reputation points
answered Feb 22, 2025, 5:32 AM
Elena 0 Reputation points
1 answer

Microsoft EntraID login

I am the only admin for my registered corporation and i need to download and view an important agreement info from Microsoft eAgreement app. The nightmare started when the app ask for Microsoft login, which i happily entered my work ID (user name) ,…

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
3,043 questions
asked Feb 22, 2025, 5:12 AM
CK26 0 Reputation points
commented Feb 22, 2025, 5:16 AM
CK26 0 Reputation points
0 answers

Efficient Way to read the custom log files from azure blob storage to be ingested to sentinel

We have a application writing logs into the azure blob storage. We need a step by step guide to read the logs from blob storage and ingest them to sentinel SIEM tool

Azure Blob Storage
Azure Blob Storage
An Azure service that stores unstructured data in the cloud as blobs.
3,094 questions
asked Feb 22, 2025, 4:49 AM
Chandrika M 0 Reputation points
edited the question Feb 22, 2025, 5:15 AM
simo-k 2,550 Reputation points
0 answers

Cannot delete VM and Resource Group

I am getting an error while trying to delete my VM resource Group and resources. Have been trying for the past 3 days. Error: Cannot proceed with operation because resource…

Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
8,402 questions
asked Feb 22, 2025, 5:10 AM
TJ Walia 0 Reputation points
1 answer

Cannot open past Mail emails in New Outlook

I cannot open my Mail emails that were saved in Word Documents in the New Outlook. A message states I need to purchase Microsoft 365. Any suggestions would be appreciated.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
10,898 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
4,504 questions
asked May 9, 2024, 3:41 AM
Bruce Jackson 0 Reputation points
edited a comment Feb 22, 2025, 5:02 AM
Bruce Jackson 0 Reputation points
1 answer

Can't enable background slideshow after original folder was moved

Windows 11 background slideshow was working, but after moving the original folder to another location, I can no longer set the background slideshow. While in the personalize menu, when i select "slideshow", the folder selection menu will appear…

Windows
Windows
A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.
5,816 questions
asked Jan 4, 2025, 10:13 PM
Snake_R 5 Reputation points
answered Feb 22, 2025, 4:58 AM
Stephen Archbold 0 Reputation points
0 answers

Using one of the 365 subscriptions, can't get office to recognize the person it is shared with.

I have a current subscription to Office 365; I sent a share to my husband. He successfully downloaded 365 to his computer. However, the computer he uses once belonged to another family member who had MS Office over 10 years ago, so when trying to use…

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
2,291 questions
asked Feb 22, 2025, 4:56 AM
Claudia East 0 Reputation points