Multiplayer servers – detailed price sheet

Visit the PlayFab Pricing Overview page to find a series of articles and information that will detail how PlayFab pricing works including definitions of our consumption-based Pricing Meters.

Current PlayFab customers can visit the Billing Summary page to preview your titles’ usage amounts to help determine your estimated costs. You can access the Billing Summary page from the “My Studios and Titles” homepage by clicking on the ellipsis “…” to see your studio settings. We have also created a Best Practices Guide that provides tips for using and optimizing each meter and will help guide you through managing your costs.

New customers can start testing PlayFab in Development Mode, which is a risk-free way to evaluate PlayFab at no charge. In Development Mode you will be able to see your titles Billing Summary page that details your usage and will help in estimating longer term costs.

Development Mode is a risk-free way to evaluate PlayFab at no charge. A title in development mode can only have up to 1,000 lifetime player account creations. Accounts can have up to 10 titles in Development Mode. By default, every title created starts in Development Mode so you can immediately try out PlayFab features. The My Studios and Titles main page will indicate which titles are in Development Mode. Read more about Development Mode. 

You can change your plan in Game Manager using the Plan Recommendation and Plan Selection pages. Read more about Account Upgrades.

Plan changes including pricing plans and support plans become effective on the first day of the following calendar month. If you require a plan change to take effect immediately, please contact PlayFab Support. Immediate activations are handled on a case-by-case basis.

PlayFab usage is billed monthly. Invoices are generated after the closing of each billing cycle and reflect usage from the previous month. The timing of invoice issuance may vary based on your partnership agreement, ideally, issued on or before the 8th of each month. 

The Billing Summary page provides a daily snapshot of your month-to-date estimate charges. Use the information on this page to estimate what your bill will look like at the end of the month and view past months to understand trends and comparisons. The billing details page helps you determine what the biggest consumers of your metered resources are and gives you information that you can use to reduce your charges in subsequent months.

Admin or billing permissions are required to view the Billing Summary page. Visit Billing Summary Overview to learn more.

If your usage exceeds the quantities included in your selected plan, overages will be reflected in your Billing Summary as metered usage charges as “Additional Usage” line items. The Billing Summary provides a breakdown by service and meter to help you understand where additional usage occurred.

Depending on your current pricing plan, you pay for what you use on PlayFab Party at the rate specified on this page. More detailed PlayFab Party billing meter descriptions can be found on the PlayFab Party pricing page.

PlayFab Party can be enabled in the Game Manager by clicking on the Party tab. For detailed instructions on enabling PlayFab Party visit the PlayFab Party Quickstart.

PlayFab's multiplayer server hosting service allows you to operate a dynamically scaling pool of custom game servers in Azure. Multiplayer Servers can be enabled in Game Manager by selecting the Multiplayer tab. For detailed instructions on enabling PlayFab Multiplayer Servers visit the Multiplayer Server Quickstart.

All PlayFab customers who have selected a plan can access the service and use a limited, free quota of multiplayer servers for product evaluation and testing. Multiplayer Servers are billed on a consumption-basis and billed separately. Visit these resources to learn more about Multiplayer Server billing and MPS pricing.

• Documentation: Public API references, tutorials, samples, and feature guides are available to everyone at PlayFab Documentation
• Discord Community: Connect with the PlayFab developer community, ask questions, and stay informed about platform updates. Join via the Microsoft Game Dev Discord.
• Account Help: Available to all PlayFab developers for nontechnical inquiries such as account access, billing, and plan management. Access it through the Studio-level menu in Game Manager.
• Support Tickets: Available to Standard plan accounts and above for technical issues, implementation questions, and bug reports. Expect a response within one business day.
• Emergency Escalations: Available to Premium plan accounts for critical, service-impacting issues requiring immediate attention from PlayFab's on-call engineering team.

To learn more about support options and account plans, visit PlayFab Support.